I feel so honored to collaborate with Computer World. Along with 10 other influencers of the Information Technology industry, we provide advice on how IT can improve the relationship with their End Users. My opinion is stated below: Technology Helping Technology Systems Engineer Martha Cisneros points out that data from help desk solutions can be brought to … Continue reading With help of reports, IT leaders could analyze end-user issues and needs, to be responsive and implement solutions – a collab with @ComputerWorld
Would you share the keys to your house to a complete stranger? Well, I thought I was never going to do it, but I did. Moreover, I am not talking literally about the keys to my real house, but rather to the essentials of my digital life, meaning the password of my email account. At … Continue reading Please, do not share your passwords over an open wireless network.